Episode 21

Rodney Thomas and Stephanie Thomas on Topical Supply Chain Issues.

It's A Customer's World Podcast

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Key Takeaways

 

12:09 COVID-19'S temporary and permanent impact on consumer behavior

20:40 Misconceptions around supply chain innovation and growth

23:50 Connection between supply chain logistics and customer centricity

31:00 Concerns around last mile delivery and where it is heading

40:15 How women are impacting supply chain

44:26 Optimism for future supply innovation and growth

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Meet Your Host: Andy Murray

 

Andy is a highly effective senior leader with a passion for growth, creating cultures that unleash talent, and building capabilities through collaboration across functions. He has held leadership roles across retail (Walmart), CPG (P&G), start-ups (Mercury 11, Saatchi X) and global organizations (Asda U.K.). A creative problem solver, innovator, and marketer, he is known for building high-performing teams and delivering results.

Andy is a lifetime Honorary Board member of the University of Arkansas's Center for Retail Excellence where he helped developed the Center's presence and Innovation conferences. He is also an Early Board Member for the Soderquist Center for Leadership and Ethics college. Andy was inducted into the Shopper Marketing Hall of Fame in 2013 for his pioneering work in developing best practices and industry leadership in the emerging field of Shopper Marketing. He currently serves as Chairman of Asda Foundation.